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MOBA Statement on COVID-19.

03/19/2020

Moba has announced that it will be taking appropriate measures to protect the health of customers, employees, agents and the wider community. Moba is closely monitoring the latest recommendations issued by the World Health Organization (WHO), U.S. Federal and local agencies and authorities in different regions around the world regarding human coronavirus infection (COVID-19). Moba intends to do everything practical to maintain current service levels during this constantly evolving situation.

 

The following measures have been implemented:-

 

  • Moba has implemented guidelines, plans and measures across all offices around the world, including health and safety protocols
  • Moba has intensified daily cleaning procedures at its facilities and has counseled employees on the best practices recommended by the WHO, as well as local authorities and health advice centers
  • Moba is closely analyzing its worldwide spare parts inventory and is monitoring changes in demand. This will enable the company to respond quickly by issuing replenishment orders as soon as possible, ensuring that order fill rates can be maintained for all items
  • Moba is working closely with its suppliers and logistics partners to maintain the flow of machines and spare parts or to find alternatives where supplies may be limited. When needed, the company will use its state-of-the-art production facilities for production, assembly and testing
  • Moba has robust business continuity plans across all its businesses and locations that rely on options such as working remotely and transferring work to other offices and countries when needed
  • Moba has limited non-essential travel in accordance with local health and safety rules and guidelines and is encouraging the use of its in-house virtual meeting resources where appropriate. In principle, scheduled installations of new equipment will be postponed and customers will be informed of progress at regular intervals.
  • Moba's HelpDesk staff and support levels will be maintained in all its offices worldwide. Where travel is necessary and possible, Moba will work closely with its customers and agents to ensure the best and safest method of visiting facilities

 

Moba is aware that in the weeks ahead customers may need Moba support for their businesses and Moba will be there to help. Despite these operational challenges, Moba is committed to being a reliable partner for egg grading, packing and processing solutions and will continue to provide the best possible support for its customers.