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New York City Lawsuit Over Delivery Cost

06/12/2021

Michaeli Bakery has filed an intended class-action lawsuit against Grubhub Inc., DoorDash and Uber Eats claiming overcharging, inconsistent with New York City ordinances.

The plaintiff claims that excessive fees were charged beyond the 15 percent for delivery and five percent for other services as determined by the City Government.  Under New York City law, ordering and delivery services can charge a credit-card processing fee in addition to the combined 20 percent cap but only as a "pass through" fee.  It was alleged that during COVID restrictions, delivery services abused their position in the chain between restaurants and consumers by charging excessive fees.