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DoorDash CEO Acknowledges Problems with Grocery Delivery


Speaking at the Goldman Sachs Communacopia + Technology Conference held in San Francisco during the first week of September, Tony Xu, CEO of DoorDash, acknowledged problems with delivery.  He noted that many consumers consider online ordering of groceries as being more onerous and less satisfying than purchasing in a brick-and-mortar store. Problems included out-of-stock and lack of alternative options to complete orders. 


According to Xu, DoorDash completed 532 million orders during the second quarter.  He claimed that his Company is continuing to expand in grocery delivery and is outpacing competitors including Instacart that recently filed for an IPO based on improved fundamentals.